Your Sales, Service, and Ownership Questions, Answered

Parkside Kia is at 9929 Parkside Drive in Knoxville, TN 37922, in the Farragut area of West Knox County. The dealership serves drivers from Knoxville, Farragut, Alcoa, Oak Ridge, and Maryville. For current sales and service hours, visit the hours page.

Yes. Parkside Kia's Farragut-area location on Parkside Drive puts it within a short drive from Kingston Pike and Turkey Creek. Drivers from Alcoa and Maryville are approximately 20 to 25 minutes via Alcoa Highway north. Oak Ridge drivers can reach the dealership in about 20 miles via Oak Ridge Highway. Get directions here.

Parkside Kia carries the full Kia lineup, including the Sportage, Sorento, Carnival, Sportage Hybrid, Telluride, K5, Carnival Hybrid, Seltos, K4, and Sorento Hybrid. Browse all new inventory here.

The Sorento is a midsize three-row SUV available in gas, hybrid, and plug-in hybrid configurations, with seating for up to seven and a more compact footprint suited to East Tennessee families who want flexibility without an oversized vehicle. The Telluride is Kia's full-size flagship three-row SUV with a more premium interior, more third-row legroom, and a larger cargo area. For families who routinely carry seven or eight passengers or want the most spacious Kia SUV for trips through the Smokies or along I-40, the Telluride is the stronger choice.

Yes. Parkside Kia stocks Kia's electrified lineup. Availability varies on specific models, so contact the sales team for current inventory. Browse all new Kia inventory here and ask the team about which EV and hybrid models are currently in stock. Federal and state EV incentives may apply depending on the model and buyer eligibility.

The Seltos is Kia's subcompact crossover, sized for easy navigation around Farragut and Turkey Creek, with a lower starting price suited to solo drivers or smaller households. The Sportage is a step larger, with more cargo room, available hybrid and plug-in hybrid powertrains, more advanced technology across the trim range, and greater interior refinement. For buyers who want a more capable daily SUV and plan to grow into it, the Sportage is the better investment.

Most new Kia models include Kia Drive Wise as standard equipment, covering forward collision avoidance assist with pedestrian and cyclist detection, lane keeping assist, driver attention warning, and high beam assist. Higher trims and packages add blind spot collision warning, rear cross-traffic collision warning, safe exit warning, and navigation-based smart cruise control. Specific availability varies by model and trim.

Yes. Parkside Kia offers online service scheduling through the dealership website, available at any time. The Book with Brooke tool is also available for a more personalized booking experience. Select your service type, preferred date and time, and the service team will confirm your appointment.

Yes. Parkside Kia offers a Limited Lifetime Powertrain Warranty on new Kia vehicles purchased here. This dealer-provided warranty mirrors Kia's factory powertrain coverage and extends it for as long as you own the vehicle. The lifetime warranty excludes EV models. Combined with Kia's already industry-leading 10-year/100,000-mile factory powertrain warranty, this gives Parkside Kia buyers among the strongest powertrain protection available at any Kia dealer in East Tennessee.

Kia's factory warranty includes a 5-year/60,000-mile limited basic warranty, a 10-year/100,000-mile limited powertrain warranty, a 5-year/100,000-mile anti-perforation warranty, and 5-year/60,000-mile roadside assistance. The 10-year/100,000-mile powertrain warranty is one of the longest in the industry. Learn more about Kia's warranty coverage here. Parkside Kia adds its own Lifetime Powertrain Warranty on top of this coverage for new vehicle buyers.

Kia Certified Pre-Owned vehicles must be within five years of their model year with fewer than 60,000 miles. Each passes a multi-point inspection and includes the remaining factory warranty balance plus a 1-year/12,000-mile comprehensive limited warranty from the CPO purchase date, along with roadside assistance and a CARFAX report. Browse certified pre-owned Kia inventory here.

Yes. Parkside Kia uses genuine Kia parts for all service and repair. Factory-trained technicians perform work to Kia manufacturer standards, preserving warranty coverage and ensuring correct fit across all vehicle systems. Learn more about Kia genuine parts here.

Parkside Kia's service center handles the full range of Kia maintenance and repair, including oil changes, tire rotations, brake service, battery replacement, alignment, diagnostics, and more. Express Service is available for qualifying maintenance items. Schedule your service appointment here.

Yes. Parkside Kia's finance department has tools to help you get started before visiting. The finance team works with Kia Finance America and a range of lenders to find competitive loan and lease terms for buyers across a range of credit profiles.

Parkside Kia provides an Instant Cash Offer tool so you can get an estimated value for your current vehicle before arriving. The trade value applies directly as a credit toward your purchase. The dealership accepts trades from all makes and models.

Kia Finance America offers lease and purchase financing programs on new Kia vehicles with rates and incentives that change monthly. Current new vehicle specials and regional incentives are posted on the Parkside Kia website. The finance team works with multiple lenders and can structure options for buyers across a range of credit profiles.